Excerpts from the book ‘How Full is Your Bucket?’ by Tom Rath & Donald O. Clifton.




Positivity, Negativity, and productivity 


In fact, we have surveyed more than 4 million employees worldwide on this topic. Our latest analysis, which includes more than 10,000 business units and more than 30 industries, has found that individuals who receive regular recognition and praise: 


Increase their individual productivity 

Increase engagement among their colleagues 

Are more likely to stay with their organization 

Receive higher loyalty and satisfaction scores from customers 

Have better safety records and fewer accidents on the job. 


One CEO we know. Ken, claim that bucket filling is his “secret weapon” as a leader. 

And he does not visit to spy on his employees or just to meet with upper management. 


Before arriving, Ken recalls successes and achievements he has heard over the past few months involving people in that office. As soon as he arrives, Ken casually visits with these individuals and congratulates them. He may offer kudos to an employee who recently got married or had a child or praise someone who gave a great presentation. His favourite line is: I have been hearing a lot of good talk behind your back.” 


“I discovered that bucket filling is an extraordinarily powerful leadership strategy,” Ken says. 


The 1st reason people leave their jobs: they don’t feel appreciated. 


Bad bosses could increase the risk of stroke by 33%. 


Managers and employees who actively spread positive emotions, even in small doses, will see the difference immediately. And creating that difference can be inexpensive or even free. All it takes is a little initiative. 


9 out of 10 people say they are more productive when they are around positive people. 


And our school, which are built around “core curricula” that students have to learn regardless of their interest or natural talents, reinforce this kind of thinking. When a child excels at a subject and receives an A, what happens? Rather than recognizing and developing areas of talent, teacher and parents skip past the A and focus on raising the lower grades on the report cards. And very few principals’ or guidance counsellors are known for calling students into the office” to discuss outstanding grades. 

We experience approximately 20,000 individual moments every day. 

In contrast, recent discoveries suggest that positive emotions are an essential daily requirement for survival. Not only do they improve your physical and mental health, but they can also provide a buffer against depression and illness. 


Each “Moment” lasts a few seconds.